What does Craft Beer Club sell?
Craft Beer Club is a club for beer enthusiasts that allows them to sample craft beers from around the US for a membership fee of $37.75 per month. This entitles the member to receive 12 bottles of beer and up to 3 free gifts each month and receive a newsletter. You can take out memberships from any length of period between a month and a year and you can cancel your membership at any time. It is possible to purchase memberships as gifts for other people.
What are this site's return policies?
If your order is damaged during the deliver, Craft Beer Club will replace your order immediately. If you wish to return items then a refund will be issued within 14 days. Shipping and handling fees are not refunded. Also, if they cannot restock the beer that has been returned for any reason, you will not receive a refund. All returns must be unopened.
What are this site’s shipping policies and costs? Where do Craft Beer Club ship to?
Craft Beer Club ship their products for free. An important point to note is that each delivery must be signed for by a person over 21 years of age. At the moment, they only ship their products within the US.
Does this site offer any warranties or guarantees?
There are no warranties or guarantees given on their products. However, they do promise to replace damaged items and offer refunds of unopened beers that you are not happy with.
Do they have any physical stores? Where are these stores located?
No, Craft Beer Club do not have any physical stores. They are a business that functions entirely online. No address is given for their headquarters.
How can I reach customer service for Craft Beer Club? Does it offer a telephone number?
Customer service can be contacted between 8am and 5pm PST from Monday to Friday. The telephone number that they provide is 1-800-200-2959. If you prefer, you can contact them by fax. The number given on the website is 1-888-779-9874. If you wish to ask a question about your order, you can email them on orders@CraftBeerClub.com. A further email address is provided if you wish to make comments on the website. This is info@CraftBeerClub.com.
Do they offer any discounts or coupons?
Yes. Not only do they offer free shipping, they also offer discounts and promotions. For example, by signing up for a twelve month membership you will receive a 25% discount. You can also redeem promotional codes against the cost of your purchases.
Summary of Craft Beer Club
Craft Beer Club is an online club that offers membership to beer enthusiasts who wish to receive monthly samples of traditionally brewed beers from around the US. The site has very clear returns policies and shipping information. Discounts can be applied against your purchases and further savings are made as they offer free shipping. Customer service can be easily contacted and details of how are clearly provided.